Service Priorities

Pik Pak offers standardised Service Priorities so that our clients have a clear and simple guide to dispatch and shipping options available to them. All our carrier services are classed into one of these Service Priorities.

Standard Picking

Our standard is for any orders received by 4pm are picked packed and dispatched the next business day. This allows for labour planning without a requirement for overtime.

Warehousing

Warehouse Priorities allow you to specify different Order Picking priorities to suit your budget and service requirements.

Shipping

Shipping Priorities allow you to specify different Shipping priorities to suit your budget and service requirements.

Same Day Picking

Same Day orders received by 1pm are picked packed and dispatched the same business day. This is a premium service.

Priority 3 Picking

Priority 3 (Now) orders are for services where immediate order confirmation is required (eg Amazon, Iconic orders) received by;

  • 1pm are picked packed and dispatched the same business day.

  • 3pm are picked packed the same business day and dispatched the next business day. Tracking and order confirmation will be confirmed on the day of order receipt.

This is a premium service.

Standard Shipping

This is the economy option, it does not offer the tracking and Proof of Delivery (POD) features.

It is more suitable for low cost or bulk items.

Regular Shipping

This is the default Priority for e-commerce shipments and our most commonly used.

Regular Priority shipments include electronic tracking, Proof of Delivery (POD) and notification updates.

These use economy shipping options to keep the cost down.

Express Shipping

This is the premium option for urgent deliveries.

Express Priority shipments include electronic tracking, Proof of Delivery (POD) and notification updates.

These use express shipping service so they arrive quickly.

Shipping Priority Summary

For shipping we have various shipping Priorities

  • S-Standard – economy shipping, no tracking , no POD (2-4 days AUS) & (5-8 days INT)

  • R-Regular – economy shipping, with tracking , with POD (2-4 days AUS) & (3-8 days INT)

  • E-Express – express shipping, with tracking , with POD (1-2 days AUS) & (2-4 days INT)

warehouse services
warehouse services
Combine Priorities

You can combine Warehouse Picking and Shipping Priorities to fully customise your service.