Features
Web Based WMS User Accounts
Pik Paks Warehouse Management System (WMS) offers your real time and direct access to your inventory and warehouse operations. You can enter Purchase Orders, Sales Orders, Product details and design any custom reports you need to get. Every transaction status is visible in real time so what you see is actually happening. All your inventory SKU details are stored online on our secure servers, only SKUs with physical stock balances are included in your allowance so you can create product SKU before you receive them without incurring any costs.
Discount Freight
Pik Pak provides all our members with access to discount freight rates, either economy or express services. Now you can control the cost and service for every shipment you send. All transactions appear on your statements so you know exactly where your money is going.
Pik Post Mail
Your product may already be packaged for shipping. All you require is a label and postage to be applied. Pik Post mail allows you to simply post any shippable package by applying a postage label. All plans have an allowance for Pik Post transactions and only need to pay for what you use over that allowance.
Packaging and Labels
All Pik Pak plans include freight labels and basic packaging so you don't need to worry about buying and storing packaging, labels or special printers, you just use ours.
Returns
If you provide a warranty or returns service for your customers you can create an authorised returns notice. Pik Pak can arrange a return pick up and receives against this Return Authorisation Notice (RAN) so you're in control of what is returned.
Support Service
All Pik Pak plans come with industry leading customer support. during start up you getonline demos, technical documents and user phone support to get you up and running in no time.
Live support
All Pik Pak members have 24/7 support via our Customer Relationship Management (CRM) system.You just send an email any time to us and our experts will get back to you asap. Pik Pak also has an online knowledge base so you benefit from all our other user queries. Members have optional LIVE phone support during business hours.
Pik Pak Pro
If you need something a bit more personal you can hire a Pik Pak Pro to get things sorted.
MEMBER SERVICES
In addition to your monthly plan allowances our members services give you the following support options;
- Customs clearance and import services
- Kitting assembly
- Retailer scan packing
- POD and other optional customer delivery services
- Insurance for storage or shipping
- Live phone support or hire a Pik Pak Pro
- Shopping cart or Quickbooks integration
Join or contact us today.
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